Conversational AI, also known as Conversational NLP, is the ability to effectively interact with and understand human beings via the use of natural language. Unlike traditional NLP, which is more descriptive in nature, Conversational AI is more focused on enabling a human to interact and share ideas with another human being. Conversational AI, in simple terms, aims to help people get to know each other better by just having a simple conversation. In fact, its core premise is that the more you can get to know another person, the more likely you are to be able to achieve success in your life endeavors.
As per Wikipedia, the conversational ai foundation is based on the idea that all communication is essentially interactive in nature. This means that no matter how seemingly random the words used, the meaning behind them will always remain the same. In addition, it also states that all of us are naturally social creatures. In fact, we have a natural instinct to communicate with others. Hence, by learning about the basic workings of our mind, it becomes possible for developers to create chat bots, that can effectively perform on the task at hand.
Chat bots are specifically designed to carry out pre-programmed tasks. For example, say you want to buy a cup of coffee. You would first have to search for the best cup Coffee House in town. Then you would have to contact the barista, ask for their contact number, and set up an appointment. All this is done via the use of conversational AI chatbot software.
However, what is this chatbot software? This software is actually nothing more than a computer program that is programmed to carry out different kinds of tasks. It may be as simple as telling your friends and family members what you want to do, or may include complex tasks like managing stock room. Moreover, these programs can also be used to carry out complex transactions like making reservations, receiving and sending payments, and tracking fuel consumption. In essence, this software is a sophisticated assistant, that you can hire to help you with your day-to-day tasks.
To get started, you just need to download and install any of the numerous chatbot platforms available. In a matter of minutes, you will be ready to log into your account. From there, you can design your own personal chatbot, and assign features like language translation or even integrate it with social networking sites like Facebook and Twitter.
To make things easier, chatbot software comes with a wide array of pre-designed modules, which you can freely integrate. This means that you can automatically assign different functions to your bot, without having to write any code yourself. If you are unsure about anything, however, you can always hire a professional programmer to customize your software. On average, such a service should charge approximately $300 per month.
Of course, installing and using a chatbot is only the beginning. You will still need to train your chatbot using reinforcement learning. This way, it will become more knowledgeable and familiar with the different commands that you can give it. However, this isn’t something that you will have to do forever. Soon, your chatbot will come to realize just how to perform each command, thanks to artificial intelligence.
At this point, all that’s left for you to do is to maintain and tune your chatbot. It is advisable, though, to allow your software to adapt to your company’s current needs. Remember that your chatbot should be able to work as long as you leave it alone. It can also function well even when you are not around, but as long as it is given some free rein, it will learn over time. Of course, the more you let your chatbot learn, the more it will improve its conversational ability. Just make sure that you never pass up on training as well, because the more intelligent your chatbot is, the more chances it will get to contribute to the company.